Legal

Terms of service

Last updated: April 20, 2026. Counsel-review draft. This document is a starting point intended for review and revision by qualified legal counsel before being relied upon publicly. Substance is provided in good faith.

1. Agreement

These Terms of Service ("Terms") govern your use of acupuncturing.com and any related services (the "Service"), provided by ToteRental Inc. ("Acupuncturing," "we," "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. What the Service is

Acupuncturing operates a directory of licensed acupuncturists. Visitors can search the directory, view listings, and contact practitioners. Practitioners can create and maintain listings, with optional paid tiers offering enhanced features.

Acupuncturing is not a healthcare provider. We do not deliver acupuncture or any other medical service, and we do not employ the practitioners listed. We facilitate introductions; we do not deliver care.

3. Eligibility

You must be at least 16 years old to use the Service. You must be at least 18 years old to create a practitioner account or enter into any paid agreement. By using the Service, you represent that you meet these requirements.

4. No medical advice; not a healthcare provider

Information on the Service — including content on condition pages, learn pages, blog posts, and practitioner listings — is for general informational purposes only. It is not medical advice and is not a substitute for evaluation, diagnosis, or treatment by a qualified healthcare professional. See our Medical Disclaimer for the full statement.

If you are experiencing a medical emergency, call 911 (US/Canada) or your local emergency number. If you are in crisis, call or text 988 (US) or your local crisis line.

5. About practitioner listings

We make reasonable efforts to verify that practitioners listed on the Service hold active state or provincial licensure at the time their listing is created and during annual re-verification. However:

If you believe a listing is inaccurate or that a practitioner has acted improperly, please contact us at concerns@acupuncturing.com. We may, at our discretion, remove or suspend listings.

6. Accounts and listings

For practitioners

To create or claim a listing, you must:

You may not list a practice you do not own or are not authorized to represent. You may not impersonate another practitioner or create misleading listings.

Account security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.

7. Paid services

Featured tier and pay-per-lead

Practitioners may purchase paid services including Featured listings (charged annually) and pay-per-lead access (charged per qualified lead, when available). Pricing is published at /for-practitioners/pricing.html and is binding for the term agreed at purchase.

Billing

Paid services are billed in advance through our payment processor. By providing payment information, you authorize us (and our payment processor) to charge the applicable fees and any applicable taxes. You are responsible for keeping your payment information current.

Cancellation and refunds

Featured tier subscriptions can be cancelled at any time. Cancellation takes effect at the end of the current billing period; the listing reverts to Basic. We do not offer pro-rated refunds for partial billing periods, except as required by applicable law. Pay-per-lead charges are not refundable except in cases of verified spam, duplicates, or out-of-area leads — see the pay-per-lead policy at the time of enrollment.

Founding cohort pricing

Founding cohort pricing, if offered, is locked in for the duration of continuous active subscription. Lapses in subscription, after which you re-subscribe, are at then-current standard pricing.

8. Acceptable use

You agree not to:

9. Content and intellectual property

Our content

Acupuncturing's logo, name, trade dress, design, original written content (including learn pages, condition pages, blog posts), and software are owned by us and protected by copyright, trademark, and other laws. You may view content for personal, non-commercial use; you may not copy, distribute, or create derivative works without our written permission.

Your content

You retain ownership of content you submit to the Service (such as listing information, photos, bios, messages). By submitting, you grant Acupuncturing a non-exclusive, worldwide, royalty-free license to use, host, store, display, reproduce, and distribute that content as necessary to operate the Service. For practitioner listings, this license includes the right to display the listing publicly and to surface it in search and discovery features.

You represent that you have all necessary rights to the content you submit, that it does not infringe any third party's rights, and that it complies with these Terms.

10. Communications

By creating an account or submitting a form, you consent to receive transactional emails about the Service (account notices, security alerts, listing status, support responses). Marketing emails are opt-in and you can unsubscribe at any time.

11. Third parties

The Service may link to third-party websites, services, or resources. We are not responsible for their content, availability, or practices. Your interactions with third parties (including the practitioners you contact through the Service) are between you and those parties.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, ACUPUNCTURING DOES NOT WARRANT:

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ACUPUNCTURING AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

14. Indemnification

You agree to indemnify, defend, and hold harmless Acupuncturing and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (i) your use of the Service, (ii) your content, (iii) your violation of these Terms, or (iv) your violation of any rights of another party.

15. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ends immediately. Provisions that by their nature should survive termination will survive (including ownership, disclaimers, limitations of liability, and dispute resolution).

16. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the courts of the Province of Ontario, and you consent to the personal jurisdiction of those courts.

For users in jurisdictions where this provision is not enforceable, the dispute will be resolved in your jurisdiction of residence.

17. Changes to these Terms

We may modify these Terms from time to time. We will update the "last updated" date and notify you of material changes by email (for account holders) and a notice on the site at least 30 days before the changes take effect. Continued use after the effective date constitutes acceptance.

18. Miscellaneous

Contact

Questions about these Terms: legal@acupuncturing.com